Answering questions. Arranging help. Selling services. Our contact centre jobs are centred around providing complete peace of mind to our members. Applying for one of our contact centre roles means you’ll find yourself in a fast-paced environment, with opportunities to learn and develop around every corner.
Our call advisor jobs are available in our three contact centres, based in the UK.
Wherever you join us, you’ll be the first port of call for our members. Every day is different here. And you’ll be right at the heart of everything we do at the RAC. Our call centre roles offer opportunities for personal growth, allowing you go above and beyond to ensure our customers always have the best experience possible.
Whether you’re just setting out or looking to take your career in a new direction, if you’re driven and determined to keep our customers moving, apply for one of our call centre jobs, and we’ll help you get wherever you want to go.
The RAC has been around for 125 years, but there’s never been a more exciting time to join us. Our people go above and beyond to keep our customers moving – click below to find out more about life here.
Chris Astall, Chief Product and Technology Officer “Digital products and technology platforms underpin all aspects of the RAC business and with new investment behind us, we’re at the start of an exciting and challenging digital transformation. To do this we need great people who are passionate about solving customers’ motoring needs using technology. If that’s you, then get in touch and come on this journey with us.”
Chris Astall, Chief Product and Technology Officer
James, Patrol Team Manager since 2017 “At the RAC I’m able to resolve most situations at the roadside with just a single resource. I love seeing how impressed our members are each time we find a solution. If you’re thinking of applying for a role, absolutely go for it! I made the jump and I’ve never regretted it… there is a reason people tend to stay for over 35 years!”
James, Patrol Team Manager since 2017
Yahya Ravat, Business Analyst since 2003 “I started working for the RAC as a business analyst back in 2003. The best thing about working for the RAC is undoubtedly the people – they’ll get you through the good and the bad days and someone is always willing to help you. Ten years on and I still feel heard and valued as an employee. The opportunities are endless and you’re supported professionally and personally – everyone’s needs are considered. We have prayer areas for those who want to use them.”
Yahya Ravat, Business Analyst since 2003
Laura Presti, Digital and Marketing Manager since 2012 “The RAC inspires and challenges me on a daily basis. I feel really proud to be a part of this team – we have a huge amount of ambition. We’re given the opportunity to contribute towards the bigger picture and we all make the most of this, week in, week out. I always feel supported at work and my ideas are embraced. If you’re thinking about joining the team, go for it!”
Laura Presti, Digital and Marketing Manager since 2012
Nikki Haskett, Operations Manager since 2011 “I’ve been working for the RAC since 2011 and I’ve always received brilliant support and training from everyone around me. There are so many opportunities, you will always be supported to excel in any role that you’re in and you’re always encouraged to work to your strengths!”
Nikki Haskett, Operations Manager since 2011
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