Location
Bristol
Department
Contact Centre
Advertising Salary
£23,690
Vacancy Type
Permanent

About The Role

RAC has a fantastic opportunity for Contact Centre Advisors to join our fantastic team for the Summer!

With an OTE of £28,416, and a minimum base salary of £23,690 for a 35 hour working week.

As a Contact Centre Advisor you will work from our iconic Bradley Stoke location, taking calls from potential RAC members who are looking to take out our membership. You will be an expert with our features & benefits of RAC Breakdown Cover to promote our products and services to customer that are enquiring about our services.

The shift requirements, you'll work 5 days out of 7, Monday - Friday 9am-5pm, with every other weekend which will be a mix of Saturday/Sunday (not together with a rest day in the week)

To be the best, we want the best. RAC are looking for Customers Advisor's who:

  • Can demonstrate resilience in a fast-paced sales environment
  • Are empathetic and able to build rapport with our members, with an outgoing, self-motivated and friendly personality.
  • Ideally have previous experience working within a regulated environment or in sales and be able to demonstrate excellent customer service.
  • Can demonstrate resilience in a fast pace sales contact centre and works well towards KPI's under pressure.
  • Have great knowledge retention and recall and can understand customers needs and requirements to ensure you do the right thing for each and every one.

What can we offer in return?

  • Bonus Scheme with additional earning potential up to 20% OTE monthly
  • On-site Restaurant, and coffee shop
  • A first class, comprehensive training programme to enhance your skills and behaviours to ensure you become a great advisor!
  • A fantastic career framework allowing everyone to progress within the ever-growing business with solid support and a clear plan Benefits and Rewards;
  • Flexible Benefits for you to tailor
  • Free on-site parking
  • Great Holiday Allowance

Come and join a great team that is full of brilliant New Business Customer Advisor's who are passionate about delivering excellent service to our valued members!

#orangeheroes

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