Location
Manchester
Department
Contact Centre
Advertising Salary
up to 28,416 OTE
Vacancy Type
Permanent
Careers Site Advertising End Date
30 Nov 2022

About The Role

RAC are recruiting for Sales & Service Executives to join our energetic team in Stretford, Manchester.

This role is working Monday-Friday 9am - 5pm! No Weekends !

Bank Holidays included

As a Sales & Service Advisor you will primarily be calling new small to medium business (SME) customers to try and understand their requirements and advise them of the most suitable breakdown products we could offer them to fulfil their needs. You will also be maintaining and growing relationships we have with existing customers.

We have an OTE of £28,416 with guaranteed minimum of £23,690 for a 35 hour working week!

What you'll do...

  • Deliver exceptional service to our members through up-to-date regulatory compliance and knowledge ensuring we have the member at the heart of everything we do
  • Effectively engage with businesses who are thinking of joining, renewing, or leaving us, reviewing their needs and reasons for leaving
  • Following up on prospect data, inbound leads and marketing campaigns to build up and nurture a long-term pipeline of sales opportunities and maintaining a good level of conversation rate
  • Utilising data and CRM/database to record accurate details about clients and prospect data
  • Ledger management, using specialised tools to identify businesses with outstanding debt, offering alternative payment methods whilst successfully collecting invoices that are overdue to support business targets

What you'll need...

  • Experience in sales and customer service
  • Work well towards KPI’s under pressure
  • Outgoing and self motivated
  • Empathetic and able to build rapport with new and existing SME customers
  • Preferably be used to an account management approach to drive pipeline lead generation

In return for your hard work and commitment we offer a wide range of benefits: 

  • You will get FREE Ultimate breakdown cover for you and your household – including roadside & home rescue, unlimited call outs and tows
  • Flexible Benefits for you to tailor
  • Free on-site parking
  • Holiday Allowance
  • 7 days car hire, European cover which also includes free legal advice and garage support
  • Hotel discounts & days out
  • £25 towards MOT voucher each year and much more!

Together we are all #OrangeHeroes! Be a part of our journey!  

 

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