RAC are looking for Field Based Vehicle Technicians to join our Service, Maintenance and Repair Division.
You will be carrying out vehicle servicing, maintenance, and light repairs across a defined geographical area. As a qualified motor industry professional, you will utilise your knowledge to examine vehicles, components, and trade premises, producing condition reporting and providing technical feedback on your findings.
At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a competitive base salary of £29,700 (Plus a £4,320 London Weighting allowance if applicable), complimented by an average OTE ranging from £38,500 to £42,500. In addition to this, you'll enjoy all these extra benefits:
- A competitive base salary of £29,700 (Plus £4,300 London Weighting Allowance if applicable) rising to £31,860 after successful passing of probation with an exceptional career progression plan to increase your base salary up to £34,560
- Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of RAC
- Holiday allowance of 23 days & bank holidays rising to 25 with service
- Company Van provided
- Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments
- Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household
- Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options
- FREE RAC Ultimate Complete Breakdown Service from Day One
- Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more
Work Pattern will be Monday to Saturday between 8am and 8pm – 35hours per week
Key Responsibilities:
- Carry out vehicle inspections and premises audit visits to check performance against set standards.
- Providing written and verbal communication to customers and colleagues, applying your professional approach to share expert advice and recommendations for the specific audience concerned.
- Complete written and electronic technical condition reports.
- Administering daily work duties to ensure that reports are completed and relevant processes followed.
- Working within all procedures in the quality system ISO 9001:2000
- Maintain an up-to-date knowledge of the industry and all schemes, products and procedures relevant to the role.
What you’ll need…
- Sound mechanical and bodywork knowledge of all aspects of vehicle construction and repair
- Relevant motor trade experience that ideally will have included some customer-facing duties
- Good oral and communications skills
- To be able to work with limited supervision and fit in with an established team
Qualifications:
- Recognised motor industry qualifications (City & Guilds, HNC or equivalent).
- Hold NVQ2 level 3 or equivalent in motor mechanics
- A good understanding of vehicle diagnostics is essential and Electric/Hybrid vehicles is desirable
We want to disrupt the market as a breakdown provider and start to offer our customers a vehicle service or repair on their driveway or at place of work. This is a great opportunity to help us to shape a new product/service offering and engage with stakeholders across the business.