RAC have a new exciting opportunity for a Data Protection Coordinator to join our Data Protection Team on a permanent basis.
This is a hybrid role, working two days a week from either Bescot or Bradley Stoke offices and three days working from home.
You will provide administrative support to the Data Protection team by managing all incoming customer requests related to Information Rights. As the first point of contact for internal customers, you will provide general advice and guidance on data protection issues, assign cases to the appropriate team member, and ensure outcomes are tracked within the relevant timelines.
The ideal candidate will have experience working within a fast-paced environment, be highly organised and have a good understanding of data protection laws and regulations.
What you will do…
- Assessing all inbound customer communications, using knowledge of data protection laws and regulations to assign work to the most appropriate Data Protection team member.
- Responding to and reviewing data subject rights requests and disclosures in line with applicable legislation.
- Collaborating with the Team to ensure that personal data breaches and incidents are appropriately reported, recorded, and monitored.
- Coordinating the data protection annual employee training calendar; ensuring all individuals are captured and trained in a timely manner.
- Coordinating teams and collating responses for external data protection audits.
- Notifying and supporting the Team with the review and update of relevant policies and procedures.
- Coordinating responses for supplier due diligence including reviewing customer and supplier contracts/agreements.
- Contributing to responses to data protection complaints.
What you will need…
- Highly organised individual with ability to track activity in line with a deadline.
- Strong attention to detail.
- Strong interpersonal skills with the ability and confidence to engage with colleagues at all levels.
- Exceptional written and verbal communication skills.
- Strong computer literacy skills, including the ability to learn and adapt to IT systems.
- Ability to work under own initiative, as well as part of a team.
- Demonstrate ability to understand risk of subject matter to the business and need to ensure customers receive a response within the required timeframe.
- Willingness to travel to different sites where required.
In return, we offer
At RAC, our colleagues do whatever it takes to help our customers. And we believe in rewarding you in return. As well as a competitive salary, you’ll have all these extra benefits:
- FREE RAC Ultimate Complete Breakdown Service from Day One.
- 25 days annual leave entitlement plus bank holidays.
- Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.
- 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments.
- Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
- Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options.
- Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more.
- FREE onsite parking.
When you join us you will automatically be opted into our Colleague Share Scheme, called ‘Owning it together’. This is a unique opportunity for our colleagues to get rewarded for the outstanding work they deliver, to share in the future success of the RAC and is no ordinary work benefit, incentive, or bonus!
We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.