RAC are looking for a skilled Campaign Consultant to join our Bradley Stoke based team. This hybrid role offers the opportunity to work alongside our growing Service, Maintenance and Repair (SMR) division helping to make a real impact through development and delivery of high-performing, targeted customer campaigns.
You will have a minimum of 2 years’ experience using campaign automation software, ideally Adobe or Braze and be able to demonstrate experience in direct marketing or analytical environments.
If you have a passion for data-driven marketing and want to play a key role in optimising customer engagement strategies, we want to hear from you!
What you will do
- Enhance Customer Engagement: Develop, implement, and optimise targeted and sequenced customer workflows to maximise customer value.
- Campaign Execution Ensure campaigns are developed to enable campaign effectiveness measurement and free of error.
- Data-Driven Marketing: Apply measurable test plans and deploy propensity models within campaign activity.
- Collaboration: Work closely with the wider Marketing teams to gather campaign requirements, implement contact strategies, and refine targeting.
- Performance Analysis: Conduct post-campaign analysis, sharing insights and recommendations to drive continuous improvement.
- Efficiency & Automation: Streamline workflows, automate processes where possible, and maintain high standards in campaign delivery.
- Stakeholder Management: Work alongside colleagues in our SMR division and effectively manage internal relationships.
What We’re Looking For
- Strong knowledge of consumer databases, data selection, and data manipulation tools.
- Expertise in Adobe Campaign and Braze.
- Excellent analytical and problem-solving skills with a high attention to detail.
- Strong organisation and planning skills in a fast-paced environment.
- Ability to explain complex solutions clearly to non-technical teams.
- Proficiency in MS Excel & PowerPoint.
In return, we offer
FREE RAC Ultimate Complete Breakdown Service from Day One.
- 25 days annual leave entitlement plus bank holidays.
- Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.
- 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments.
- Enhanced Parental Leave
- Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
- Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options.
- Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more.
When you join us you will automatically be opted into our Colleague Share Scheme, called ‘Owning it together’. This is a unique opportunity for our colleagues to get rewarded for the outstanding work they deliver, to share in the future success of the RAC and is no ordinary work benefit, incentive, or bonus!
We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.